Privacy Policy

Introduction Privacy is a fundamental right for everyone, and aiCare highly values the protection of users’ personal information and privacy. Before using the aiCare app, please read and fully understand this Privacy Policy. This policy explains how we collect, use, store, share, and transfer your information, as well as the ways we offer you to access, update, delete, and protect this information. If you are under the age of 18, please ensure that your parent or guardian reads and agrees to this Policy before you use and provide us with your personal information. What Information Do We Collect and How Do We Use It? Categories of Collected Information To provide you with our services, we need to collect necessary personal information. If you do not provide personal information, we may not be able to offer our products or services. We collect the following types of information:
  • Profile Information: We may collect and use account details, avatar, nickname, gender, time zone, language, and regional data.
  • Personal Physical Information: We collect data such as birthdate, height, weight, and gender to create your personalized wellness model.
  • Device-Recorded Data: When you sync your smart wearable devices with aiCare, we record personal information, including heart rate, blood oxygen levels, step count, and other fitness-related data.
  • Mobile Phone Information: We collect information about your mobile operating system version, phone brand and model, and mobile hardware identifiers (e.g., IDFA, IMEI).
  • Internet Usage Data: We may collect network type and network signal information related to specific app features.
  • User-Submitted Information: Information that you actively input into the aiCare app, such as blood pressure, blood sugar, weight, and body temperature.
  • Feedback Information: When you submit feedback, we collect relevant user feedback logs and contact information based on your choices.
How We Use Your Personal Information The purpose of collecting personal information is to provide you with our fitness and general wellness management services while ensuring compliance with applicable laws. We may use your personal information for the following purposes:
  • Create and Manage Your Account: Information provided when creating an account will be used to establish your aiCare account and display relevant data within the app.
  • Provide aiCare Services: After your smart wearable device syncs with aiCare, the data recorded on the device will sync to the app and be displayed to you.
  • Personalized Wellness Model: We use your personal physical information to create a personalized wellness model and provide tailored fitness suggestions.
  • Evaluate Fitness Quality: We analyze your exercise data to evaluate your fitness quality and offer individualized fitness recommendations.
  • Statistical Analysis: Aggregated and anonymized data may be used for internal analysis, such as improving user experience, identifying service trends, and developing new features. This data will never include personal identifiers.
  • Improve Our Services: We use the information to understand how you interact with our app, helping us improve our services and develop new features.

Bluetooth & Location Permissions

  1. Bluetooth Connections: To sync data from your wearable Devices, the aiCare App may require Bluetooth permissions.
  2. Location / Nearby Device Permissions: On certain operating systems (e.g., iOS), enabling Bluetooth scanning for connecting to the aiRing ring may require you to grant location or nearby device permissions. These permissions are solely used for the purpose of facilitating the connection to the aiRing device and are not used for any other purposes such as tracking or storing your location data.
  3. By using these features, you acknowledge that wireless transmissions, including Bluetooth, are not completely secure, and you accept the associated risks.
Data Protection and Sharing We are committed to protecting your privacy and data security. All product usage data is exclusively available to you, those you authorize, and relevant authorized personnel. We do not sell any personal information to third parties. We may share your information with third-party service providers such as cloud storage providers, analytics providers, or customer support platforms, solely for the purpose of delivering and improving our Services. These providers are bound by contractual agreements to protect your data and only use it as directed by us. Data Retention and Deletion We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Upon account deletion, we will retain your data for a maximum of 30 days to comply with legal obligations or resolve disputes, after which it will be permanently deleted. Your Rights and Choices You have the right to:
  • Access and review your personal information.
  • Update or correct your personal information.
  • Request the deletion of your personal information.
  • Opt out of certain data collection and use.
To exercise these rights or if you have any questions about our data practices, please contact us at info@aihnet.com. For account deletion, you can also follow these steps:
  1. Open the aiCare app.
  2. Navigate to “Settings” > “Account Settings” > “Delete Account.”
  3. Follow the on-screen instructions.
Security Measures We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through a prominent in-app message or email notification at least 15 days prior to the changes taking effect. Important Notice We strongly advise users to consult with a healthcare professional before acting on any suggestions or information provided by this app. The information provided by aiCare is for reference only and is not intended to replace professional medical diagnosis or advice. Users should always consult with a healthcare professional before making any health-related decisions. By using aiCare, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our app or services. For any questions or concerns about this Privacy Policy, please contact us at info@aihnet.com.
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