Terms of Use

Terms & Condition

These Terms of Use (the "Terms") form a binding agreement between you (including, if applicable, any legal entity which you represent or act for) (collectively, "you" or "User") and AIH, together with its affiliates and subsidiaries (collectively, "AIH," "us," "we," "our," or "Company"). These Terms govern your access to, and use of, Company websites (the "Site"), Company mobile applications (the "APP"), hardware and software devices that we make available ("Devices"), and any services, applications, software, features, content, websites, and/or linked pages, offered from time to time by the Company (collectively, the "Services"). By accessing or using the Services, by clicking "I accept," or by installing or downloading the APP on your mobile device, you agree to be bound by these Terms, as they may be amended by us from time to time.


THESE TERMS CONTAIN A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER. Please read these Terms along with our Privacy Policy. Your use of the APP, Site, or Services shall be deemed your consent to be legally bound by these Terms and the Privacy Policy, incorporated by reference herein.

Changes to These Terms

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately and apply to all access to and use of the Services thereafter. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. If you don't agree to be bound by the updated Terms, then you may not use the Services and you may cancel your Account as described in these Terms.

Our Services

To use certain parts of the Services, you may be required to provide us with certain information. We may apply proprietary methodologies for the analysis, processing, and transmission of such information. For details about how we collect and use your information, please see our Privacy Policy.

The Services include information regarding the Company and other content such as contact information, videos, text, logos, images, data compilations, links, technical data, documentation, know-how, specifications materials, designs, algorithms, interface, GUI, interactive features, and other features obtained from or through the Services (collectively, "Our Content"). We reserve all rights in and to Our Content.

AIH Services

Our AIH Services offer an innovative digital solution that utilizes sophisticated devices (hardware) and software, and individual support designed to increase engagement.

AIH Posture Services

The AIH APP offers tracking of your posture while using our AIH sensor device and enables you to subscribe to receive content, optional exercises, articles, questionnaires, and recommendations.


The AlH Posture Services serves as a record of your posture and are designedas a tool to assist you in understand your wellbeing but are not intended to replace consultation with a qualifed professional.

Security Measures

Security Safeguards

We promise to ensure the security of your personal information. To prevent unauthorized access, disclosure, or similar risks, we have implemented reasonable physical, electronic, and management measures and processes to protect the information we collect from your mobile device and AIH website. We will take all reasonable steps to protect your personal information.

All your personal information is stored on secure servers and is protected in controlled facilities. We classify your data based on importance and sensitivity, and ensure that your personal information has the highest level of security. We ensure that employees and third-party service providers who access this information to help provide you with products and services have strict contractual confidentiality obligations. Failure to fulfill these obligations will result in disciplinary action or termination of cooperation. Similarly, we have specialized access control measures for cloud-based data storage. In summary, we regularly review information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access and use.

We will take all feasible measures to protect your personal information. However, you should be aware that the use of the internet is not always secure, so we cannot guarantee the security or integrity of any personal information when transmitted over the internet.

What You Can Do

You can play a role in protecting the security of your personal information by not disclosing your login password or account information to anyone (unless authorized by you). AIH is not responsible for any security breaches that occur due to your failure to maintain the confidentiality of your personal information. Despite the provisions mentioned above, if there is any unauthorized use of your account by other internet users or any other security breaches, you must notify us immediately. Your cooperation will help us protect the confidentiality of your personal information.

Retention Policy

We will retain personal information as long as necessary to achieve the purposes for which information is collected, or as required by applicable laws or regulations, or as allowed. Once it can be reasonably inferred that retaining personal information no longer serves the purpose of collecting personal information, and when it is no longer necessary for legal, dispute resolution, enforcement of our agreements, or other business purposes, we will no longer retain personal information or eliminate the means by which personal information is associated with specific individuals.

You Can Control Your Information

Control Settings

AIH acknowledges that everyone's privacy concerns are different. Therefore, we provide examples of various ways AIH offers for you to limit the collection, use, disclosure, or processing of your personal information and control your privacy settings:

• Turn on or off user experience programs and location access.

• Log in or log out of AIH accounts.

• Turn on or off other services and features that process sensitive or personal information.

If you previously consented to the use of your personal information for the above purposes, you can change your decision at any time by contacting us in writing or by sending an email to info@aihnet.com.

Access, Update, or Correct Your Personal Information

You have the right to request access to and/or correction of any personal information we hold about you. When you update personal information, we will require verification of your identity before processing your request. Once we have sufficient information, we will respond to your request to access or correct your personal information within the time frame specified by applicable data protection laws.

We usually provide these services for free, but we reserve the right to charge reasonable fees for your data access requests.

If you wish to request access to personal data we hold or if you believe that any information, we hold about you is incorrect or incomplete, please contact us by letter or by sending an email to the email address provided below. Email: info@aihnet.com.

Withdraw Consent

You can withdraw your consent to the collection, use, and/or disclosure of your personal information that we hold or control by submitting a request. This can be done by sending an email to info@aihnet.com. We will process your request within a reasonable time after you make the request and will no longer collect, use, and/or disclose your personal information according to your request.

Please note that withdrawing consent may have certain legal consequences. Depending on the extent to which you withdraw consent for us to process your personal information, this may mean that you cannot enjoy AIH's products and services.

Account Deletion

You can request the deletion of your account by sending an email to info@aihnet.com. Upon receiving your application email, we will provide you with instructions for account deletion, and you can follow the instructions to delete your account. Before deleting your account, we will verify your account information. You understand and agree that the act of deleting your account is irreversible. Once you delete your account, we will delete your personal information, except as otherwise provided by laws and regulations.

Privacy Policy Updates

We will regularly review our privacy policy to reflect changes in our information practices. We may update this privacy policy to reflect changes in our information practices. If we make significant changes to this privacy policy, we will publish them on the AIH website or notify you via mobile devices so that you can understand what information we collect and how we use it. Such privacy policy changes will be effective from the date of notification or as provided on the website. We recommend that you regularly check this webpage for the latest information on our privacy practices. By continuing to use our products and services on websites, mobile devices, and/or other devices, you will be deemed to accept the updated privacy policy. We will obtain your consent again when we collect more personal information or wish to use or disclose your personal information for new purposes.

Developer: AIH LLC App Name: AIHealth Last Updated: October 30, 2023November 1, 2023 If you have any questions, comments, or suggestions, please contact us using the following contact information:

Email: info@aihnet.com


Protecting the privacy of the users is a core principle of the “AIH” service APP. The “AIH” APP's operators guarantee not to disclose or provide individual user registration information and non-public content stored within this APP to third parties, except under the following circumstances:

• With explicit authorization from the user

• In compliance with applicable laws and regulations

• To safeguard the interests of the public

• To protect the legitimate rights and interests of the APP

Before accepting the services provided by AIH, users are urged to read this disclaimer carefully. If a user disagrees with any of the terms, they can opt not to use the APP. By using this APP, users voluntarily agree to the following principles and to comply with the APP's governance.

• AIH assumes no liability for any direct, indirect, incidental, special, or consequential damages incurred by users from utilizing the network services, except in cases where the APP breaches laws, regulations, or the terms of this agreement.

• In events beyond the APP's control, such as fires, floods, riots, wars, natural disasters, or other unforeseeable circumstances that affect the APP's service delivery, the APP assumes no responsibility.

• AIH is not liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to damage to users' software or hardware or data loss, resulting from the use or inability to use the APP's services.

• AIH is not responsible for the deletion or storage failure of user-posted information. The APP actively employs data backup and encryption measures to ensure user data safety but is not responsible for data loss or leaks due to unexpected factors.

• AIH does not guarantee the accuracy or completeness of external links provided for user convenience, nor the truthfulness, accuracy, or completeness of any information, content, or advice obtained from the APP. Users or third parties should verify such information and exercise caution. The APP assumes no liability for any direct, indirect, incidental, or consequential damages or responsibilities for actions or transactions not directly related to the APP, regardless of the reason.

• If a user violates the APP's terms or agreement and thereby breaks U.S. laws, the user bears all consequences. The APP assumes no liability.

• Before using any advice or information provided by the APP, users are strongly advised to seek a physician's counsel. The information offered by the APPis merely a record of your wellbeing and should only be used as a reference. You should seek professional doctor's opinion and advice.

• Comments and information posted by users on the APP represent their personal opinions and do not reflect the stance or attitude of the APP. The APP does not endorse or verify their views or the content they post. Use this information cautiously.

• Whether users trust comments and information posted by other users, or act based on them, is entirely their personal choice. The APP bears no responsibility.

If any provision in this disclaimer conflicts with U.S. law, that provision will be reinterpreted in accordance with U.S. legal standards, while the other provisions remain in effect. The APP reserves the right to modify this disclaimer and other terms at any time.

Medical Disclaimer

This Application is not intended for medical use. The information and functionality provided by this Application are for general informational and educational purposes only and should not be interpreted as medical advice, diagnosis, or treatment.

Always consult with a qualified healthcare professional. before making any decisions regarding your health or well-being. Do not rely on this Application as a substitute for professional medical advice, diagnosis, or treatment.

If you have a medical emergency, call your doctor or emergency services immediately.

This Application does not claim to diagnose, treat, cure, or prevent any disease or medical condition.

We encourage you to be responsible and make informed decisions regarding your health.


AIH services are not suitable for patients, infants, or people with back pain.

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